Bourbon Mobility has developed on its vessels, cabins with comfort design (for example "business class" seats) and continues to develop new concept to offer is passengers' the best experience onboard.
Customer satisfaction: our day to day focus
Each Client is proposed to fill in a Client Feedback Form on a regular basis. The feedbacks help us to constantly improve our service in order to be as close as possible with our client expectations.
2017 CLIENT SATISFACTION RATE
of our clients were satisfied
A new free entertainment service onboard its Surfers. Our passengers can have access to an interactive platform that allows them to entertain during their transit. Press, magazines games and films are available on a dedicated network, from smartphones, tablets and laptops.
SNACKING & CATERING*
We're elevating the onboard experience by developing at customers request a wide selection of snacks and beverages during transit.
* When available onboard